Global Pharmaceutical

Zero-downtime move to cloud-only device management

Migrating 2,800 devices to Intune, Autopilot and Entra ID in a regulated pharmaceutical environment, and cutting provisioning from 2 hours to 30 minutes.

2,800
devices migrated, zero downtime

The challenge

A global pharmaceutical organisation needed to move 2,800 devices away from legacy on-premises management to a cloud-only model, without disrupting a regulated business.

What I did

  • Designed and delivered management with Microsoft Intune, Autopilot and Entra ID.
  • Built an Autopilot provisioning flow to replace a long manual build.
  • Worked within ITIL change processes, with documentation suited to a regulated environment.

The outcome

  • Zero-downtime migration of 2,800 devices.
  • Device provisioning time cut from 2 hours to 30 minutes.

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